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Cookies Policy

Last updated: March 2026

This Cookies Policy explains how Collabaway, Inc. (“Collabaway,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on the Collabaway platform (the “Platform”). This policy should be read alongside our Data Policy.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and improve the user experience. Cookies can be “persistent” (remaining on your device until they expire or you delete them) or “session” (deleted when you close your browser).

2. Cookies We Use

2.1 Essential / Session Cookies

These cookies are strictly necessary for the Platform to function and cannot be disabled. They are used to authenticate your identity, maintain your session, and ensure the security of your account.

CookieProviderPurposeDuration
authjs.session-tokenNextAuth.jsStores your encrypted session data to keep you signed in across page loads.Session / 30 days
authjs.callback-urlNextAuth.jsStores the URL to redirect you to after authentication.Session
authjs.csrf-tokenNextAuth.jsProtects against cross-site request forgery attacks.Session

2.2 Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting information about pages visited, features used, and user behavior. This data is used to improve the Platform and optimize the user experience.

CookieProviderPurposeDuration
ph_phc_*PostHogIdentifies unique visitors and tracks feature usage, page views, and session activity for product analytics.1 year
ph_*_posthogPostHogStores PostHog session and configuration data for analytics continuity.1 year

2.3 Preference Cookies

These cookies remember choices you make on the Platform, such as your preferred language, display settings, dashboard layout preferences, and notification settings. They allow us to provide a more personalized experience.

CookieProviderPurposeDuration
sidebar_stateCollabawayRemembers whether the dashboard sidebar is expanded or collapsed.1 year
cookie_consentCollabawayStores your cookie consent preferences.1 year

3. Third-Party Cookies

In addition to the cookies we set directly, certain third-party services integrated into the Platform may set their own cookies:

  • Google OAuth: When you sign in or register using Google, Google may set cookies on your device to manage the authentication flow and maintain your Google session. These cookies are governed by Google’s Privacy Policy.
  • Stripe: When you interact with payment features (such as setting up a connected account or making a payment), Stripe may set cookies to facilitate the transaction, prevent fraud, and comply with regulatory requirements. These cookies are governed by Stripe’s Privacy Policy.
  • PostHog: PostHog sets cookies to track analytics events, manage feature flags, and record sessions for product improvement purposes. PostHog processes data in accordance with its Privacy Policy.

4. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, accept all cookies, or notify you when a cookie is set. The specific steps vary by browser:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking essential cookies will prevent you from signing in and using authenticated features of the Platform. Blocking analytics cookies will not affect Platform functionality but will limit our ability to improve the user experience based on usage data.

You can also opt out of PostHog analytics tracking by enabling the “Do Not Track” setting in your browser. We honor Do Not Track signals for analytics cookies.

5. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

6. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us at:

Email: privacy@collabaway.com